Shipping policy

Shipping Policy

Every order is carefully inspected, packaged, and securely shipped to help ensure your handcrafted leather goods arrive in excellent condition. Signature confirmation may be required for high-value orders.

Thank you for shopping with Courvelle Leather. We take pride in creating and shipping high-quality handcrafted alligator leather products. Please review our shipping policy below.

Order Processing

  • In-stock items typically ship within 2–5 business days after payment is received.
  • Custom, made-to-order, or personalized products may require additional production time. Estimated production times will be noted on the product page.
  • Orders are processed Monday through Friday, excluding holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Domestic Shipping

We currently ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.

Shipping rates are calculated at checkout based on your shipping address, package size, and selected shipping method.

Delivery times are estimates provided by the carrier and cannot be guaranteed.

International Shipping

We ship to select international destinations where legally permitted.

Customers are responsible for:

  • Import duties
  • Customs fees
  • Taxes
  • Any permits or documentation required by their country

Because alligator leather is a wildlife product, some countries have import restrictions. It is the customer’s responsibility to verify that alligator leather products may be legally imported before placing an order.

We are not responsible for orders delayed, refused, or confiscated by customs authorities.

Tracking

Once your package ships, you will receive tracking information via email.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Please carefully verify your shipping address before completing your purchase.

If an incorrect address is provided, contact us immediately. Once an order has shipped, we cannot guarantee that the address can be changed.

Additional shipping charges resulting from an incorrect address are the responsibility of the customer.

Lost, Stolen, or Damaged Packages

Once a package has been accepted by the shipping carrier, responsibility for delivery rests with the carrier.

If your package is lost or arrives damaged:

  • Contact us as soon as possible.
  • Keep all original packaging if the item arrived damaged.
  • We will assist you in filing a claim with the shipping carrier whenever possible.

Shipping Delays

We are not responsible for shipping delays caused by:

  • Severe weather
  • Natural disasters
  • Carrier service interruptions
  • Customs inspections
  • Holidays
  • Events beyond our reasonable control

Questions

If you have any questions regarding shipping, please contact us.

Courvelle Leather
Email: brandoncourvelle@gmail.com